Shipping policy
SHIPPING POLICY
Thank you for shopping with Cosmist ✨
We’re committed to delivering your sparkle safely and as quickly as possible.
Processing Time
All orders are processed within 1–3 business days after payment confirmation.
During launches, sales, or high-volume periods, processing times may be slightly extended.
Shipping Timeline
Estimated delivery timelines within India:
- Metro Cities: 2–5 business days
- Other Locations: 4–8 business days
Delivery timelines may vary depending on courier availability and location accessibility.
Shipping Charges
Shipping charges are calculated at checkout based on your location and order value.
✨ Select promotional products and trial boxes may include free shipping.
Order Tracking
Once your order is shipped, you will receive a tracking link via email or SMS.
Please allow up to 24 hours for tracking updates to appear.
Incorrect Address Information
Customers are responsible for providing accurate shipping details.
Cosmist is not responsible for delays or failed deliveries caused by:
- Incorrect address
- Incomplete address
- Incorrect contact number
If an order is returned due to incorrect details, reshipping charges may apply.
Delays
While we work with trusted courier partners, delivery delays caused by:
- Weather conditions
- Public holidays
- Courier disruptions
- High shipping volume
may occasionally occur and are beyond our control.
Damaged Orders
If your package arrives damaged, please contact us within 24 hours of delivery with:
- Your order number
- Photos/videos of the package and product
Email: support@cosmist.in
International Shipping
Currently, Cosmist ships only within India.
International shipping options may be introduced in the future.
Contact Us
For shipping-related queries, contact us at:
📧 magicmisttofficial@gmail.com
🌐 www.cosmist.in
✨ Thank you for supporting Cosmist.
Drop it. Swirl it. Watch it glow.